| Additional note from presentation global perspective of quality assurance in libraries |
| Gadjah Mada University Libraries: Current issues |
| Intensifying management ability for quality assurance |
| Library service quality assurance |
| Opening address |
| Quality assurance |
| Quality assurance @ DLSU Library |
| Quality assurance at the University of the Philippines Library system |
| Status of quality assurance at Nanyang Technological University (NTU) Library: Building organizational infrastructure to support quality work |
| Status of quality assurance at the Center of Academic Resource, Chulalongkorn University |
| The status of quality assurance in the Libraries of Vietnam National University at Ho Chi Minh city |
| The status of quality assurance in the Library and Information Center (LIC), Vietnam National University, Hanoi (VNU) |
| The way to go: USM libraries' milestones on quality |
| Towards achieving quality services in University Brunei Darussalam Library: Country report |
| Welcome address |
| Welcome note |
| Second meeting 2005 (Malaysia): Introduction |