The PENG System: Integrating Push and Pull for Information Access

Mark Baillie¹, Gloria Bordogna², Fabio Crestani³, Monica Landoni³, and Gabriella Pasi⁴

¹Dept. Computer Information Sciences, University of Strathclyde, Glasgow, UK

²CNR IDPA, Dalmine, Bergamo, Italy

³Faculty of Informatics, University of Lugano, Lugano, Switzerland

⁴DISCO, University Milano-Bicocca, Milano, Italy

Abstract. This paper describes the PENG project that integrates personalized push and pull technologies to access relevant information. PENG integrates several key tasks, including personalized filtering, retrieval, and presentation of multimedia news, into a single system. In this paper we provide an overview of PENG, describing our approach to constructing a dedicated retrieval and content management system for a specific user group. We also report critically on the results of a user and task based evaluation.

LNCS 4822, p. 351 ff.

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