Digital Library Evaluation Make Simple with Nielsen’s Design Heuristics: Design Compliance and Importance

Yin-Leng Theng, Maggie Yin, Norasyikin Binte Ahmad Ismail, and Nureza Binte Ahmad

Abstract. Using Nielsen’s well-established Heuristic Evaluation normally used for gathering qualitative feedback, this paper describes a user study conducted on the National Library Board’s Digital Library (NLBDL) in Singapore to gather quantitative feedback on users’ perceptions regarding compliance/violation of design heuristics implemented, and draw recommendations for design refinement.

LNCS 4822, p. 45 ff.

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